On Tuesday, May 18, I gave the opening Keynote at the 2021 AIGA DotGov Design Conference, a conference for those in the public sector who are making government work better for everyone, not just a lucky few.

The keynote was entitled “Prioritizing Empathy to Achieve Lasting Change,” and shares lessons learned from my three years working between two White House Administrations.

This is the first post of a six-part series that will go over the main points of the keynote, to share with a wider audience. …

Amy J. Wilson

Author, Founder, and CEO. Empathy for Change. Movement maker, storyteller, empathy advocate.

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